Help Centre — Frequently Asked Questions

877 Game FAQ — Every Question, Answered Plainly

From your first deposit in PKR to withdrawing your winnings via Easypaisa, from understanding Aviator to claiming your welcome bonus — if you have a question about 877 Game, the answer is on this page. Scroll through or search below.

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Account & Registration 8 questions

Visit 877game.click/register and complete the two-step registration form. Step one asks for your Pakistani mobile number, email address, username, and password. Step two asks for your full name and date of birth. After submitting step two, 877 Game will send a 6-digit OTP to your mobile number via SMS. Enter it to verify your account. The whole process typically takes under two minutes on a standard Android phone with a 4G connection.

No. Each individual is permitted exactly one 877 Game account. Creating duplicate accounts — whether with a different mobile number, email, or device — violates the Terms and Conditions. Duplicate accounts are permanently closed when detected, and any bonuses are voided. If you have forgotten your login details, use the password reset function or contact support@877game.click rather than registering again.

You must be at least 18 years old to register and play at 877 Game. This requirement is non-negotiable and is verified during the KYC process. Accounts confirmed to belong to players under 18 are permanently closed, and all deposited funds are returned to the original payment source. If you are under 18, please do not register.

KYC stands for Know Your Customer. It is an identity verification process required before your first withdrawal at 877 Game. You will need to upload a clear photo of both sides of your CNIC (Computerised National Identity Card) and, in some cases, a selfie holding the card. KYC is reviewed within 1-2 hours during business hours. Players who complete KYC early benefit from the fastest withdrawal processing — usually under 10 minutes once verified.

Log in to your 877 Game account, go to Account Settings, and select Security. Click "Change Password," enter your current password, then your new password (minimum 8 characters) twice to confirm. If you have forgotten your current password, use the "Forgot password?" link on the login page — a reset code will be sent to your registered mobile number within 60 seconds.

Yes, but for security reasons these changes must be processed by the 877 Game support team rather than done through the dashboard directly. Email support@877game.click from your registered email address, explain the change you need, and attach a photo of your CNIC for verification. The team will update your details within 24 hours and send a confirmation to both the old and new contact addresses.

To close your account, email support@877game.click with the subject "Account Closure Request" and your username. If you are closing due to gambling concerns, our responsible gaming team can instead offer a self-exclusion period (6 months minimum) or a temporary cool-off period. Any remaining PKR balance is returned to your registered payment method within 24 hours of account closure.

877 Game is accessible from any city in Pakistan with an internet connection — Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Peshawar, Quetta, Multan, Hyderabad, Sialkot, and beyond. The platform runs on a mobile browser so no app download or location-specific access is required. If you experience connection issues in your city, try using a stable 4G connection or Wi-Fi.
Deposits & Payments 8 questions

Log in to your 877 Game account and go to the Cashier or Deposit section. Select Easypaisa as your payment method. Enter the amount you wish to deposit (minimum Rs 300). 877 Game will display a mobile wallet number and a reference code. Open your Easypaisa app, go to "Send Money," enter the displayed number and amount, use the reference code as the description, and confirm. Your 877 Game balance updates within 30 seconds of the transfer being confirmed by Easypaisa.

The minimum deposit at 877 Game is Rs 300. This applies to all payment methods — Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT, and Visa/Mastercard. There is no minimum deposit that is different depending on the method. The maximum single deposit amount varies by payment method — contact support if you are looking to deposit a large amount and want to understand your limits.

877 Game does not charge any platform-side fees on deposits. The full amount you transfer arrives in your 877 Game account. However, your mobile wallet (Easypaisa, JazzCash, etc.) or bank may apply their own transfer charges on their end — these are outside of 877 Game's control. Check your wallet's own fee schedule for outgoing transfers if this is a concern.

Most deposits reflect within 30 seconds. If 5 minutes have passed and your balance has not updated, first check the transaction history on your Easypaisa or JazzCash app to confirm the transfer went through. If it shows as successful on the wallet side, email support@877game.click with your 877 Game username, the transfer amount, the date and time, and a screenshot of the wallet confirmation. The team manually credits confirmed deposits within 30 minutes.

Yes. Select "Bank Transfer / IBFT" in the 877 Game deposit section. You will be given a bank account number and IBAN to transfer to. Use your 877 Game username as the payment reference when making the IBFT transfer through your banking app. IBFT deposits typically reflect within 15-30 minutes during banking hours. Evening and weekend transfers may take slightly longer depending on your bank's processing schedule.

Yes, JazzCash is one of the primary payment methods at 877 Game. The process mirrors Easypaisa: select JazzCash in the deposit section, follow the instructions displayed, and complete the transfer from your JazzCash app. Deposits via JazzCash reflect in your 877 Game account within 30 seconds. Both Easypaisa and JazzCash are fully supported for deposits and withdrawals.

Yes, both NayaPay and SadaPay are accepted at 877 Game. Select your preferred wallet in the deposit section and follow the on-screen instructions. NayaPay and SadaPay users can also initiate deposits via IBFT from within their apps. If you encounter issues with either wallet, contact 877 Game support — the team can assist you in completing the deposit manually.

Yes, Pakistani Visa and Mastercard debit cards issued by local banks are accepted at 877 Game for deposits. Select Card in the deposit section and enter your card details. Some banks may require you to enable international or online transactions through your banking app before the deposit will go through — check your bank's settings if your card is declined on the first attempt.
Withdrawals 7 questions

For accounts that have completed KYC verification, withdrawals at 877 Game are processed in under 10 minutes — 24 hours a day, 7 days a week. The PKR lands in your Easypaisa or JazzCash wallet almost immediately after processing. Bank IBFT withdrawals take 15-60 minutes depending on your bank. Unverified accounts may experience delays while identity verification is completed.

The minimum withdrawal at 877 Game is Rs 500. There is no daily or weekly withdrawal limit for verified accounts — you can withdraw your full PKR balance at any time. If your withdrawal is held or if you receive a message about a review being required, email support@877game.click with your username and the withdrawal amount — this is usually resolved within 30 minutes.

Withdrawals may show as pending if: (1) your KYC verification is still in progress, (2) you have an active bonus with an incomplete wagering requirement — only the cash portion of your balance is withdrawable, (3) a routine security check has been triggered on your account. In all cases, the 877 Game support team can tell you the exact reason and estimated resolution time if you contact them with your username.

As a general rule, 877 Game requires that withdrawals go back to the same payment method used for the original deposit, up to the deposited amount. This is a standard anti-money laundering requirement. If your original payment method is no longer active — for example, you have changed your mobile number or switched wallets — contact support@877game.click and the team will guide you through the process with appropriate verification.

877 Game does not charge any platform-side withdrawal fees. The full amount you request is transferred. Your mobile wallet or bank may apply incoming transfer charges on their side — these are not controlled by 877 Game. Most Pakistani mobile wallets (Easypaisa, JazzCash, NayaPay, SadaPay) do not charge fees on incoming transfers, but check your own wallet's terms to confirm.

Bonus funds at 877 Game are not directly withdrawable — they must first be "wagered through" according to the bonus terms. Once the wagering requirement is met, any resulting winnings are converted to real cash and become fully withdrawable. Your account dashboard shows your current wagering progress at all times. Full bonus terms for each promotion are listed on the Promotions page.

If more than 60 minutes have passed since you submitted a withdrawal at 877 Game, email support@877game.click with your username, the withdrawal amount, the payment method selected, and the time you submitted the request. The support team will investigate within 15 minutes and either process it immediately or explain the specific cause of the delay. Withdrawals are rarely delayed beyond 30 minutes for verified accounts.
Bonuses & Promotions 8 questions

The 877 Game welcome bonus — a 100% match up to Rs 20,000 — is applied automatically on your first deposit. There is no promo code needed. Register your account, complete basic verification, then make your first deposit of Rs 300 or more. The matching bonus is credited to your account immediately. The higher your first deposit (up to Rs 20,000), the larger your bonus — deposit Rs 20,000 and receive Rs 20,000 bonus for a total of Rs 40,000 to play with.

A wagering requirement means you must bet a certain total amount before the bonus funds convert to withdrawable cash. For example, if a bonus has a 10× wagering requirement on a Rs 5,000 bonus, you need to place Rs 50,000 in total bets using the bonus funds before the remaining balance can be withdrawn. 877 Game displays your wagering progress as a percentage on your account dashboard so you can track it at any time.

Most games at 877 Game count towards wagering requirements, but contribution rates vary by game type. Sports bets and Aviator typically contribute 100% of each stake towards wagering. Some casino table games contribute a lower percentage. The specific contribution rates for each bonus are listed in the full terms on the Promotions page. When in doubt, Aviator and cricket betting are the most straightforward ways to clear wagering requirements.

Yes. After the welcome bonus, 877 Game runs weekly reload bonuses for existing players, cashback offers on net losses, free bet credits for sports betting, and seasonal promotions around events like PSL, ICC tournaments, and Eid. All current offers are listed on the Promotions page. Players can also opt into email or SMS notifications to receive bonus alerts directly.

Yes. If you have an active bonus on your 877 Game account and you want to withdraw your cash balance without waiting to meet the wagering requirement, you can forfeit the bonus. Go to Account Settings, find the active bonus, and select "Forfeit Bonus." This removes the bonus funds and any associated wagering requirement, and makes your cash balance immediately withdrawable. Note that once forfeited, a bonus cannot be reinstated.

Yes. 877 Game has a referral programme where you earn a bonus when someone you refer registers and makes their first deposit. Your unique referral code is available in your account dashboard under "Refer a Friend." Share this code with friends in Pakistan — when they register using your code and deposit, both of you receive a bonus. Current referral bonus amounts are displayed on the Promotions page.

Bonuses at 877 Game can be voided in specific circumstances: if the account is found to be a duplicate, if fraudulent activity is detected, if the bonus was claimed in a way that violates its specific terms (e.g., bonus stacking when not permitted), or if the account fails to meet age verification. If you believe your bonus was voided in error, email support@877game.click with your username and the bonus details — the team will review and respond within 24 hours.

877 Game operates a loyalty programme for regular players. As you play and accumulate activity on your account, you progress through loyalty tiers. Higher tiers unlock perks including improved cashback rates, dedicated account managers, faster withdrawal processing, and exclusive bonus offers. Your current tier and progress are shown in your account dashboard. Contact support for information on how to qualify for VIP treatment at 877 Game.
Games & Betting 8 questions

877 Game covers cricket (PSL, international T20s, ODIs, Tests), football (European leagues and international), kabaddi, tennis, and more. Cricket is the primary focus — all major Pakistan national team fixtures, PSL matches, and ICC events are listed with pre-match and live in-play markets. Live odds are updated ball-by-ball for cricket. Visit the Sports Betting page for the current fixture list.

In-play betting at 877 Game allows you to place bets on a match while it is in progress. Odds change in real time based on the current match situation. For cricket, you can bet on next wicket, next over runs, current partnership, and match winner — all while the game is live. To access live betting, go to Sports Betting, find an ongoing match, and it will be highlighted as "Live." Place your bet before the market is suspended at a key moment (ball delivery, wicket, etc.).

877 Game's Ludo uses the classic Pakistani board game format. You choose a game mode (2-player or 4-player), select a stake level (ranging from small amounts to larger tournament entry fees), and join a table with other real players. The game is played with a digital dice roll — outcomes are RNG-based and independently verified as fair. The winner receives the combined stake pool minus a small platform fee. Visit the Ludo Games page for current tables and tournaments.

Yes. 877 Game's live casino section streams real human dealers from professional casino studios in real time via HD video. You can see the dealer shuffle and deal cards, spin the roulette wheel, or present the Andar Bahar shoe live on your screen. Chat with the dealer is also available at some tables. The live casino at 877 Game is powered by licensed game providers whose RNG and dealing procedures are regularly audited for fairness.

Minimum bets vary by game at 877 Game. Sports bets start from Rs 50. Aviator round stakes start from Rs 10. Live casino table minimums start from Rs 100 at most tables. Ludo stake levels range from micro stakes upwards depending on the table you choose. These are intentionally low so that players with any budget can participate without feeling pressured to stake more than they are comfortable with.

Yes. 877 Game is fully playable on any Android phone via your mobile browser — no app download is required. Simply open your browser, go to 877game.click, and log in. The entire platform — sports betting, Aviator, casino, Ludo — is optimised for mobile browsers and functions smoothly on most Android phones running Android 8 or later with a 4G connection. If you want a more app-like experience, you can bookmark 877game.click and add it to your home screen.

Virtual sports at 877 Game are simulated sporting events — cricket matches, football games, horse races, and more — generated by an RNG system. They run every few minutes, 24 hours a day, regardless of whether real-world fixtures are on. This means you can always find a game to bet on even during off-peak sporting hours. Visit the Virtual Sports page to see what is currently running.

877 Game offers both live dealer roulette and digital roulette. In live roulette, a real dealer spins a physical wheel on camera in real time. In digital roulette, the outcome is determined by an RNG. Both formats offer the classic European roulette layout — you bet on a number, colour, row, or column, the wheel spins, and winning bets are paid according to the standard roulette payout table. Visit the Roulette page for more detail on tables and betting limits.
Aviator Game 7 questions

Yes. Aviator at 877 Game uses a provably fair algorithm, which means the outcome of every round is mathematically verifiable by anyone. The crash multiplier for each round is determined before the round begins using a combination of a server seed, a client seed, and a round number. After a round ends, you can verify the result using the hashes displayed in the game interface. This confirms that neither 877 Game nor any player could have manipulated the outcome. Visit the Aviator page for a full explanation of the verification method.

Aviator at 877 Game has a theoretical maximum multiplier of over 100×, though rounds that reach very high multipliers are statistically rare. Most rounds crash between 1× and 3×, with occasional high-multiplier rounds occurring naturally and unpredictably based on the provably fair RNG. There is no cap that prevents a round from reaching high multipliers — but equally, there is no guarantee that any round will. The unpredictability is what makes Aviator exciting.

Yes. Aviator at 877 Game includes an auto cash-out feature. Before a round begins, you can set a target multiplier (e.g., 2×). If the round reaches that multiplier, your bet is automatically cashed out — even if you are not watching the screen at that exact moment. This is useful for players who have a consistent strategy. The auto cash-out executes at the exact multiplier you specify if that multiplier is reached before the crash.

Yes. Aviator at 877 Game has two independent bet panels per session. You can place different stake amounts on both panels in the same round and cash out each independently. For example, you might set one bet to auto cash out at 1.5× and manually watch the other to see if it can reach a higher multiplier. This flexibility is one of the reasons Aviator is popular with experienced players at 877 Game.

If your internet connection drops during an Aviator round at 877 Game while you have an active bet, the round continues server-side. If you had set an auto cash-out, it will execute even while you are disconnected. If you did not set auto cash-out, your bet will remain active until the plane crashes — meaning you may lose the bet if you cannot reconnect in time. 877 Game recommends using auto cash-out on a reliable multiplier if you are on a weak connection, particularly in areas with patchy signal.

Yes. Aviator at 877 Game includes a live chat panel on the side of the game screen. You can see what other players are saying, share your wins, and interact with the community in real time. The chat is moderated — abusive language, spam, and sharing personal information are not permitted. The live feed also shows other players' recent cash-outs, which many 877 Game players find interesting to watch even when they are not actively betting.

Aviator at 877 Game has a published RTP of 97%, which means that over a very large number of rounds, the game returns Rs 97 for every Rs 100 wagered. This is one of the higher RTPs in the industry. However, RTP is a long-term statistical average — individual sessions can and do vary significantly from this figure in either direction. The RTP figure does not predict what will happen in any single session or round.
Security & Privacy 7 questions

Yes. 877 Game holds all player funds in segregated accounts that are kept completely separate from operating capital. This means your PKR balance is protected even in the unlikely event of a business disruption — it cannot be used for 877 Game's own expenses. All transactions are encrypted using TLS/SSL. Our systems are monitored around the clock for unusual activity, and multiple layers of authentication protect every account.

Log in to 877 Game, go to Account Settings, and select Security. Toggle on "Two-Factor Authentication (2FA)." You will be asked to verify your mobile number with an OTP. Once active, every login from a new device requires a 6-digit SMS code in addition to your password. 877 Game strongly recommends enabling 2FA — it is the most effective way to prevent unauthorised access to your account even if your password is somehow compromised.

877 Game collects your name, date of birth, mobile number, email address, CNIC details (for KYC), payment information, and gameplay activity. This data is used exclusively for account management, identity verification, payment processing, and responsible gaming monitoring. 877 Game does not sell personal data to third parties. Full details of what is collected and how it is used are available in the Privacy Policy.

877 Game will only contact you via your registered email address or registered mobile number. Official 877 Game communications come from the domain @877game.click. 877 Game will never ask for your password, full CNIC number, or payment PIN via SMS, WhatsApp, or live chat. If you receive a suspicious message asking for this information, do not respond and report it immediately to support@877game.click. Treat any contact asking for login credentials as fraudulent.

Yes. Your 877 Game account includes a login history log showing the date, time, and device type of each login. Access this under Account Settings → Security → Login History. If you see a login you do not recognise, change your password immediately and enable 2FA. Then email support@877game.click to flag the suspicious access — the team can investigate and lock the account if needed.

877 Game maintains an anti-money laundering (AML) programme that monitors transaction patterns and betting behaviour. Unusual deposit or withdrawal patterns trigger manual review. The KYC verification process ensures that account holders are who they say they are. Withdrawals above certain thresholds require additional verification. These measures protect legitimate players and maintain the integrity of the platform. 877 Game cooperates fully with applicable financial regulations.

877 Game only discloses personal data to authorities when required to do so by a valid legal order. We do not voluntarily share player data with government bodies or third parties for commercial purposes. Your gaming activity, account balance, and personal details are kept confidential. For full details on data retention and disclosure, refer to the Privacy Policy.
Responsible Gaming 7 questions

877 Game provides deposit limits (daily/weekly/monthly), session time reminders, loss limits, cool-off periods (1 to 90 days), and self-exclusion (minimum 6 months). All tools are available free of charge from your account dashboard. Activating any restriction has no effect on your account standing or bonus eligibility. For full details on each tool, visit the Responsible Gaming page.

Log in to your 877 Game account, go to Account Settings, and select Responsible Gaming. Choose "Deposit Limits" and set your preferred daily, weekly, or monthly cap in PKR. Limit reductions take effect immediately. Limit increases require a 24-hour delay before taking effect — this cooling-off period is intentional to prevent impulsive decisions during a gaming session. 877 Game recommends setting deposit limits when you are not actively playing.

Self-exclusion permanently closes your 877 Game account for a minimum of 6 months. To activate it, email support@877game.click with the subject "Self-Exclusion Request" and include your username. A dedicated responsible gaming team member will process this within 30 minutes, at any time of day or night. Any remaining PKR balance is refunded to your registered payment method within 24 hours. Self-exclusion cannot be reversed during the exclusion period — even if you contact support and ask.

A cool-off is a temporary account suspension lasting between 1 and 90 days. At the end of the period, your account reactivates automatically. Self-exclusion is a permanent account closure with a minimum 6-month duration that requires a formal application process to reverse after the exclusion period ends. If you are taking a planned break and are confident you will return, a cool-off is appropriate. If gaming is causing serious problems, self-exclusion is the more robust option.

For privacy reasons, 877 Game cannot discuss or act on another person's account based on a third-party request. The most effective step is to encourage the person to contact 877 Game support directly and request a responsible gaming review or self-exclusion. You can share the Responsible Gaming page with them. Family involvement — having the conversation openly — is often what prompts someone to reach out and use the tools available to them.

No. Setting a deposit limit, activating session reminders, or taking a cool-off at 877 Game has no negative effect on your account standing, bonus eligibility, or existing promotions. The only exception is that a player on an active self-exclusion or cool-off cannot receive or claim new promotions during that period — because their account is suspended. This is a natural consequence of account suspension, not a penalty for using responsible gaming tools.

Yes. 877 Game's responsible gaming team actively monitors player account patterns. Indicators such as rapidly increasing deposit frequency, large late-night sessions, and repetitive loss-chasing patterns trigger internal review. When a player's activity matches known problem gaming patterns, a 877 Game support agent may proactively reach out — not to judge or push sales, but to make sure the player is aware of the responsible gaming tools available. This monitoring runs continuously, not just on request.
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Why Choose 877 Game?

Everything Pakistani Players Need in One Platform

The questions in this FAQ cover everything from your first Rs 300 deposit to cashing out your winnings via Easypaisa — because 877 Game is built with Pakistani players in mind at every step. The platform runs on your Android browser, accepts PKR directly, and pays out in under 10 minutes for verified accounts.

Whether you are a cricket fan who wants to bet on PSL ball-by-ball, a Ludo player looking for real-money tables, or someone trying Aviator for the first time — 877 Game has the game, the payment method, and the support team you need. Our FAQ is updated whenever policies or features change, so the answers you read here reflect how 877 Game actually works today.

Can't find your answer? Email support@877game.click with "FAQ" in the subject line and your question. Our team responds within 30 minutes, 24 hours a day.

24/7 Support in English & Urdu

877 Game's support team is available every hour of every day. Email support@877game.click or use the live chat icon in your account. Average response time is under 15 minutes for account and payment queries.

Under 10-Minute PKR Withdrawals

Verified 877 Game accounts receive PKR withdrawals to Easypaisa or JazzCash in under 10 minutes. The fastest way to get verified is to upload your CNIC early — before your first withdrawal request, not after.

Your Account Is Always Protected

SSL encryption, 2FA, login alerts, and segregated player funds — 877 Game operates multiple layers of account security. Enable 2FA in Account Settings to add the strongest additional protection to your login.

100% PKR Platform — No Conversion

Every 877 Game transaction — deposit, withdrawal, bet, win — is in Pakistani Rupees. No currency conversion, no exchange rate risk, no hidden fees. Your Easypaisa or JazzCash wallet connects directly.

Provably Fair Aviator — Verified Every Round

Aviator at 877 Game uses a provably fair algorithm you can verify yourself using the hash shown at the end of each round. The RTP is 97% — one of the highest in crash gaming. Every result is mathematically independent.

Real Responsible Gaming Tools

Deposit limits, loss limits, session reminders, cool-off periods, and self-exclusion are all free and immediately available in your dashboard. 877 Game also proactively monitors for signs of problem gaming and reaches out when needed.

Contact Support

Still Have a Question? Here Is How to Reach 877 Game

This FAQ covers the most common questions asked by Pakistani 877 Game players, but every situation is different. If your specific question is not answered above, or if you need help with something urgent like a stuck withdrawal or an account lock, the support team is available 24/7.

Email Support

support@877game.click — Our primary support channel. Average response: under 15 minutes. Mention your 877 Game username in every email for fastest resolution.

Live Chat

Available from your 877 Game account dashboard via the chat icon (bottom right of screen). Ideal for quick questions — login issues, deposit status, game queries.

Available 24/7

Support is available every day of the year including weekends and public holidays. No reduced hours during Eid, PSL season, or any other period.

English & Urdu

The 877 Game support team can assist you in both English and Urdu — whichever you are more comfortable with. Write your message in either language.

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877 game
VIP & Loyalty

More Answers, More Rewards — Your 877 Game Journey

The questions in this FAQ represent years of feedback from Pakistani players — from first-time sign-ups in Karachi to experienced bettors in Lahore placing live cricket wagers on PSL finals. We update this page every time a process changes or a new feature is launched at 877 Game.

Beyond the basics, 877 Game rewards consistent, responsible players through a loyalty programme that unlocks better cashback rates, dedicated account managers, faster withdrawal lanes, and exclusive promotions. The more you play — within your means — the more the platform gives back. Your loyalty tier and progress are always visible in your dashboard.

If you are brand new to 877 Game and found this FAQ helpful, the natural next step is to create your free account. Registration takes under two minutes, the minimum deposit is Rs 300, and your 100% welcome bonus up to Rs 20,000 is applied automatically on your first deposit — no code required.

🎮 Ready to Play at 877 Game?

Register Free — 100% Welcome Bonus up to Rs 20,000

Join 877 Game in 2 minutes. Deposit from Rs 300 via Easypaisa or JazzCash. Cricket betting, Aviator, live casino, Ludo — all in PKR on your phone. Your welcome bonus is waiting.

18+ only. New customers only. Min deposit Rs 300. Wagering requirements apply. Please game responsibly.